Archive for March 1, 2012

PinPoint Local Alert: Google Places Guidelines Update

Google Places Guidelines Update: Google recently announced a vital new change to their “Google Places Quality Guidelines”.
This change effects service based businesses who service customers at a location other than their main business address.

The change to the guidelines states this:
If you don’t receive customers at your location, you must select the “Do not show my business address on my Maps listing” option
within your dashboard. If you don’t hide your address, your listing may be removed from Google Maps.

For more information on the Google Guidelines, click here.

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Audio Follow Up: Beware of what internet companies you hire

As a follow up to our last blog “Beware of what internet companies you hire” we have an audio clip of exactly what types of pitches you should look out for.

*Please note that the Name & Phone Number have been removed for Privacy Reasons*

Click here to listen now!

Beware of What Internet Companies You Hire

We have recently been experiencing an influx of companies contacting our clients offering them services to “improve” their search rankings. Offering gimmicks, setting false expectations and sometimes even posing to be working for Google. Our goal is to educate you on the dangers of companies like this, and offer you some guidelines to follow when hiring a company to help your online presence.

The #1 rule to follow: before hiring any company or individual who wants to you to help improve your rankings – speak to your current internet marketing team. No matter whether you think that what you are already doing won’t be effected by what you hire this new company to do, discuss it with your current partners. The internet can be a tricky place, it’s always best to discuss these things with people in the industry.

What steps can you take if you don’t already have a company working for you? There are plenty, we recommend you do all of the following before signing up for any services.  (yes, even if they are FREE…actually, ESPECIALLY if they are free)

- Go to the Source: Go to the company’s website and look around. Be sure to read testimonials and get a general feel for the site. Chances are if they use a template for their own website, that’s what you will be getting too.

- Research: Search for their Google Place page ratings, as well as their general Google rankings. Read the reviews that are posted and check around to other sites as well (to name a few: BBB, Yelp, Yellow Pages, Angie’s List).  And remember – if they can’t handle their own reputation, they certainly won’t take good care of your reputation.

- Ask for references: We cannot stress this enough. Any good business can give you at least 3 solid references. And don’t just ask for the references – CALL THEM!

- Stay in Control: Make sure that you will be given access to all accounts created for you at all times. Never let another company ‘Own’ your accounts and passwords. You need to stay in control, these accounts belong to you.

- Ask Questions: Google offers a specific set of guidelines for advertising to prevent spamming. Be sure to ask the question “Do you follow Google Guidelines?” and educate yourself on a few, so you can make sure they are telling the truth. Here are a few examples, make sure the answer you get for all of them is a resounding “NO”.

  • Can I use a PO Box as my address?
  • Can I list my business in multiple zip codes when my physical address is only in one zip code?
  • Can I have multiple listings for the same business?

The biggest claim that you need to beware of is when someone offers you a guaranteed ranking on Google, this is the biggest red flag of them all. Google itself offers you a quote to help you weed out the good companies from the bad:

Nobody, and that means nobody can guarantee you a #1 ranking on Google.

What are the repercussions of signing with one of these companies?

There can be a number of issues that can arise from using the wrong company. Here is a short list of a few things that could happen (Source: Experiences of our Clients)

- The company could create multiple business listings, which will get you great rankings at first, but then Google will mark you as ‘Spam’ and all of your listings will be taken down.

- Create a landing page for you that you have no control over or access to, that they host on their own server. (Which means if you terminate your service they take your page down-potentially leaving you with an error page or a ‘site no longer exists’ landing page)

- If you cancel your account and you do not hold the control of your accounts, the company could sell your listings to a competitor.

What is the bottom line? It’s simple. Ask questions and educate yourself. Stick with your instincts – and always remember, if it sounds too good to be true- it probably is. If you still aren’t sure, then give PinPoint Local a call, we will be happy to provide you with guidance and answer any of your questions!

Our Panda has Arrived! #SaveThePanda

Our Panda & Adoption Certificate arrived in the mail today! We are very excited to have our newest team member here. He makes for a great company mascot!

Our Panda & Adoption Certificate

Our Panda Care Package

Stay tuned for more updates on our newest team member and our continued efforts to help save the Giant Panda.

For More Information:

Our Initial #SaveThePanda Blog Post:

World Wildlife Fund:


PinPoint Local #SaveThePanda – Our Adoption Certificate!

As you know in response to the Google Panda Updates we here at PinPoint Local have adopted a Giant Panda, to help increase awareness of both the Algorithm and the Endangered Species. (Read all about it here:

We received our adoption certificate today:


For more information about our efforts, follow our #SaveThePanda updates on our Blog.


Additional Resources:

Adopt your own Giant Panda from the World Wildlife Fund: